Why do you need my Service number?
We need to determine that you are a Veteran, a Spouse of a Veteran, or a War Widow/er in
Why do you need my Centrelink CRN?
VHA charges rent based on 75% of the property’s valued market rent. Market rent valuations are done every 2
How is rent calculated?
VHA charges rent based on 75% of the property’s valued market rent. Market rent valuations are done every 2
What percentage of total market rent does VHA charge tenants?
VHA charges rent based on 75% of the property’s valued market rent. Market rent valuations are done every 2
What percentage of total household income does VHA charge tenants?
The rents for lower-income households will not exceed 30% of gross household income at commencement of the tenancy. This
What if I cannot afford this rent amount?
VHA has a hardship policy in place for those who cannot afford rent. Click here to view the policy.
How do I pay my rent?
VHA’s preferred method of payment of rent for tenants whose principal (or only) source of income is Centrelink, is
How much rent do I pay when I first move in?
Upon signing your Tenancy Agreement on the day of handover, the amount of two weeks advance payment of rent
How often do I pay rent?
You are required to pay your rent every fortnight. If you are reliant on Centrelink benefits, the rent will
Can I stop my rent for a short period?
Generally speaking, no you can’t. If you are experiencing some form of financial hardship, we ask that you contact
