FAQs Archive

How do I pay rent to Veteran Housing Australia

2024-02-26T02:54:25+00:00|RENT|

VHA has two direct debit methods for rent collection for the property you are leasing. All rental payments are scheduled

2022-06-14T23:27:25+00:00|ISSUES AND COMPLAINTS|

If you have tried to discuss the problem with your neighbour and the two of you are still unable

2022-06-14T23:23:42+00:00|ISSUES AND COMPLAINTS|

The Tenant Liaison Officer.

2022-06-14T23:22:40+00:00|ISSUES AND COMPLAINTS|

Many problems can be sorted out quickly and informally by speaking to the employee who is dealing with the

2022-06-14T23:13:44+00:00|ISSUES AND COMPLAINTS|

At VHA we take complaints seriously. Anyone who requests, receives, or provides a service, to or from VHA, or

2022-06-14T23:11:50+00:00|ISSUES AND COMPLAINTS|

If you or your property are a victim of a crime and it’s an emergency you should phone the

2022-06-14T23:10:38+00:00|REPAIRS AND MAINTENANCE|

Call your Tenant Liaison Officer on (03) 9629 2648 Or send through an email at tlo@carryon.org.au

2022-06-14T23:08:58+00:00|REPAIRS AND MAINTENANCE|

As per the Residential Tenancy Act the following applies: Urgent – 4 hours, to make the premises safe from

2022-06-14T23:07:54+00:00|REPAIRS AND MAINTENANCE|

Generally, it is the tenant’s responsibility to maintain the garden and clean out the roof gutters and downpipes. Common

2022-06-14T23:07:01+00:00|REPAIRS AND MAINTENANCE|

Call your Tenant Liaison Officer.