Am I responsible for the actions of my visitors?
This could depend on several circumstances such as the sort of property you live in, your neighbours, and if
Can I have pets?
This could depend on several circumstances such as the sort of property you live in, your neighbours, and if
How do I arrange gas and electricity connections?
Connection of electricity and gas is your responsibility. You will have to pay for connection costs and usage. You
How do I arrange connection of water supply?
VHA is not obligated to supply an Internet service. A connection may be provided depending on whether the property
Does VHA supply Internet?
VHA is not obligated to supply an Internet service. A connection may be provided depending on whether the property
Does VHA supply contents insurance?
No. VHA does not provide insurance for household contents. That is your responsibility.
Do I have to report a new member of my family moving into the property?
Yes. The Tenant Liaison Officer should be notified if you have children stay on a regular basis, a new
How often do VHA inspect the property?
Routine inspections are done every 6 months by a staff member. A written record of the visit is kept
What if I want to leave the property?
You are required to give 14 days’ notice before vacating your property. If you have given notice of leaving
Why do you need to know my personal financial details?
VHA need to know your total household income and expenditure se we can determine the correct amount of your
